Plastic Pellet Making Machine Exported to Germany

In February, customers from Germany ordered the plastic pellet making machine from our company.

Receive customer inquiry

In February, we received an inquiry from Germany. The customer said he wanted to know the price of the plastic pellet making machine. After receiving the inquiry, our website operator informed our salesperson of the customer’s contact information and needs. Then our sales got in touch with him.

Why do customers send us inquiries?

According to the customer, he has a plastic recycling factory. He has been doing a plastic bottle recycling business. And his factory already has PET bottle recycling line. With the expansion of the factory, he wants to engage in the business of plastic granulation to obtain a higher income. Therefore, he browsed through major manufacturers on Google to find a reliable manufacturer of plastic equipment. When he saw our website, he found that our plastic pellet making machine met his requirements very well. He said he looked at our machine parameters and the output of the machine in detail. These meet his requirements for the machine. So he sent us an email.

Contact the customer

The salesman Apple got in touch with the customer for the first time after knowing the customer’s contact information and requirements. And sent detailed photos and videos of the machine to the customer. She also made a detailed quotation and sent it to the customer.

Customer requirements

The customer was very satisfied after receiving it, but he had some ideas about the details of the plastic pellet making machine, such as the color and accessories. The color of the machine the customer wants is black with red. At the same time, he specifically proposed that he did not want bright surfaces but matte ones. The fuselage of the machine plus the logo of his company. In addition, each machine requires two more sets of accessories for future needs. After confirming all the details, the customer paid us a deposit.

Machine delivery picture

Half a month later, the factory completed the customized service. Then the machine was shipped in Qingdao port.

Customer feedback

After receiving the plastic pellet making machine, the customer installed and tested the machine the next day. After using the recycling granulator machine for a period of time, the customer is very satisfied with the production effect of the machine. He said that if he started a new plastic recycling business, he would contact us again.